NOTE: The M215 mouse is included in the Wireless Combo MK320. Otherwise, repeat from step #4.Ĭlick Finish to exit the Logitech Unifying Software. Choose the mouse button you want to customize in the Select Button field. Select your mouse from the product drop-down menu at the top left. Click the My Mouse tab at the top of the SetPoint Settings window. When your mouse is detected, you'll see a confirmation message. Start > Programs > Logitech > Mouse and Keyboard > Mouse and Keyboard Settings. Make sure the mouse is turned on (see answer 360023252934 for instructions).įollow the on-screen instructions to turn your mouse off and then back on. Make sure you have fresh batteries in your mouse (see answer 360023252934 for instructions). Try to rule out potential problem sources that might be affecting your mouse, including those listed above. Using your wireless mouse on metal surfaces.Select your keyboard from the product drop-down menu at the top left. Click the My Keyboard tab at the top of the SetPoint Settings window. Start > Programs > Logitech > Mouse and Keyboard > Mouse and Keyboard Settings. Plugging the receiver into a USB hub or other unsupported device such as a KVM switch ( NOTE: Your receiver must be plugged directly into your computer.) To check the battery status of your keyboard: Launch the Logitech SetPoint mouse and keyboard software.The connection between the mouse and the Unifying receiver can be lost for several reasons, such as: If your MK320 mouse isn't working, the problem is likely a lost connection. If you can type in the testing box, select Yes and then click Next. When your keyboard is detected, you'll see a confirmation message. Windows: Start > Programs > Logitech > Unifying > Logitech Unifying SoftwareĬlick Next at the bottom of the Welcome screen.įollow the on-screen instructions to turn your keyboard off and then back on. Make sure the receiver is securely plugged directly into a working USB port on your computer.ĭownload the correct version of the Logitech SetPoint mouse and keyboard software from the MK320 Downloads page. Make sure the keyboard is turned on (see answer 360023252934 for instructions). Make sure you have fresh batteries in your keyboard (see answer 360023252934 for instructions). Try to rule out potential problem sources that might be affecting your keyboard, including those listed above. Radio frequency (RF) interference from other sources, such as:.Using your wireless keyboard on metal surfaces.Download and install Logitech Updater package by clicking on this link. It is recommended that the provided steps be followed only if you are experiencing a 'Game Detection' setting issue. NOTE: Your receiver must be plugged directly into your computer. NOTE: Workaround includes reverting to a previous version of Logitech SetPoint Software. Plugging the receiver into a USB hub or other unsupported device such as a KVM switch.Moving the receiver to another computer. ![]() Moving the receiver from one USB port to another.The connection between the keyboard and the Unifying receiver can be lost for several reasons, such as: If your MK320 keyboard isn't working, the problem is likely a lost connection. Keyboard or mouse frequently stops working.
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